1. Introduction

This Privacy Policy governs the manner in which Deethya Solutions collects, uses, maintains, and discloses information collected from users (referred to as “you” or “users”) of the deethyasolutions.co.uk website (referred to as the “Site”). This Privacy Policy applies to the Site and all products and services offered by Deethya Solutions.

2. Information Collection

Deethya Solutions may collect personal identification information from users in various ways, including but not limited to when users visit the Site, register on the Site, place an order, subscribe to the newsletter, fill out a form, or engage in other activities, services, features, or resources available on the Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit the Site anonymously. Deethya Solutions will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

3. Information Usage

Deethya Solutions may collect and use users’ personal information for the following purposes:

• To process payments: We may use the information provided by users to process orders and payments made through the Site. Please note that we do not store or share payment card details directly on our servers. We utilize a trusted third-party payment processor to handle payment transactions securely.
• To improve customer service: Information provided by users helps us respond to customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on the Site.
• To send periodic emails: We may use the email address provided by users to send them information and updates regarding their orders. It may also be used to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

4. Data Sharing

Deethya Solutions does not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

5. Protection of Information

Deethya Solutions implements appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of users’ personal information, username, password, transaction information, and data stored on our Site.

6. User Rights

Deethya Solutions respects your rights regarding the personal information we collect. Users have the right to:

• Access their personal information held by us
• Rectify any inaccurate or incomplete personal information
• Erase personal information under certain conditions
• Object to the processing of their personal information

To exercise these rights or for any privacy-related concerns, please contact us at privacy@deethyasolutions.co.uk.

7. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal identification information from children under 13. If you are a

parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@deethyasolutions.co.uk. We will make our best efforts to promptly remove such information from our records.

8. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

9. Changes to this Privacy Policy

Deethya Solutions has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

10. Your Acceptance of these Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at privacy@deethyasolutions.co.uk.

 

Last updated: 02 Jan, 2023